I have bought many Steve Madden shoes. I bought a pair of heels aboit two years ago, which they broke the same night i wore them. I just bought a pair of the fuzzy sandals they have at an outlet store about 3 weeks ago, they just broke. Of course i called customer...Read more
First Experience: I ordered a pair of heels a month befor my wedding. They came in wrong colour. So I asked for a return label and the right item. waited for 2 weeks and received nothing. I followed up and they said they don't know what happened to the oreder!! Cause...Read more
I didn't like
- Looks like there is no management
Ordered some mens boots on 12/5/16 online at stevemadden.com that were on clearance sale for $46.50 and another pair of boots on sale for $90. I thought I was getting a great deal. Let it behold it turned out to be a nightmare. I received both boots at the same time on...Read more
- Waiting for my order number 11773392 to be resolved
Steve Madden Shoes Review
I was told to supply additional info which I intend to do. my email firstname.lastname@example.org. Desmond Bryan (239) 645-9252.
Steve Madden Customer Care Review
I ordered a bootie, tried to cancel the order, but they couldnt find my order number on their system and it was too late so they said that i just have to return the package after i get it, which i had to pay an extra 20£ for. I returned a 6 days ago and they didn't send anything, and yet again they say the cant find it. And now i cant get my money back.
Steve Madden Shoes Review
Without doubt, is the worst high shoes I have ever bought. After 15 minutes walking with It, look what happened in my legs. They have a beautiful design, but zero in comfort and internal finish.
Short Review on September 19, 2016
i need to know how many days they return the money
Bought shoes a size too big and wish to exchange them. One figures that it's standard practice now days to buy risk-free, try at home, and if it's not suitable, to exchange for the right size. Only to find out that we can't return, can't exchange, because the product...Read more
I purchased a pair of Steve Madden Freebird apex boots 3 months ago. I have worn them now 5 times and they have separated at the seam leaving a hole in the inseam. I just reached out to customer service who informed me that they only guarantee their product for 30 days...Read more
I ordered a pair of shoes online and received the wrong size. I ordered a size 8 and received a size 9.5. I called the customer service number provided on my receipt and the associate proceeds to tell me that they are sold out and all they can do is give me a refund....Read more
Yesterday, I went to order two pairs of boots I had my eye on, and wanted to use a Visa gift card I had received. After giving me errors at least ten times, I contacted customer service and they told me their site didn't accept that card because of security reasons. I...Read more
I didn't like
I bought these boots two days ago for $130.00 and they have began to rip and fall apart! If I couldn't fuckkn sue Steve Madden for false advertising of quality boots I would! ill never spend another dime on these *** *** as products. *** you Steve Madden! I wanna kick...Read more
I purchased three pairs of shoes from Steve Madden with a gift certificate my partner had given me. Two were clearance, one was a pre-order. I only found them available online and ordered my size. I received one shoe that was clearance and was way too big!! I could not...Read more
Steve Madden - TERRIBLE RETURN POLICY
I bought shoes from the website directly and wore them for a maximum of 2 hours outside. They hurt like *** and they werent even heels and I was wearing socks with them! Now I am being told that they dont accept worn merchandise and that "their return policy is stated...Read more
Do you have something to say about Steve Madden? What happened? What can we help you with?