Steve Madden - DO NOT BUY THESE SHOES
These shoes are not worth the price and HASSLE associated with purchasing from this company. I ordered shoes online from them, and I will NEVER do that again and I urge you to do the same!
I have exchanged upwards of 30 emails with the Steve Madden "Customer Satisfaction" team (should be the Customer Dissatisfaction team) because they do not communicate between associates the status of my order that I did not receive for over a MONTH.
I questioned where this order was, and was informed it was shipped to the wrong address and I would be CHARGED for those shoes that I DID NOT RECEIVE unless I could return them. Save yourself the headache and either shop in person for Steve Madden shoes or buy TRUE QUALITY shoes from ANY OTHER COMPANY.
Reason of review: Problem with delivery.
Monetary Loss: $85.
Steve Madden Pros: Shoe style, Products, Fit as sized, Style.
Steve Madden Cons: Customer service and return policy, Ordering issue, Excessive emails, Customer service hassling me.
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Hello. We are so sorry to hear this happened.
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