Steve Madden - *** Shoes....lack of Customer Service
I purchased a pair of Steve Madden Shoes several years ago but never had the opportunity to wear them until today...they fit to perfection but they literally fell apart as I put them on!!! The faux snakeskin pattern peeled off in sheets. I contacted Steve Madden Shoes customer service and they in essence told me to pound salt.....I guess when you are that big you can afford to do that.....only I have been buying their shoes for years and telling my friends and networking women how wonderful they are.......that is about to change.....I can purchase better brands and not be *** on if there is an issue.......
This person wrote the review because of damaged or defective of shoes from Steve Madden and attached photo s. Reviewer claimed that he or she lost $50 and wants Steve Madden to offer any options to resolve the issue.
The most disappointing in user's experience was customer service. The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.
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