Product: Steve Madden Boots Clear all filters (0 of 22 reviews match)
filters
Seller:
Show
State:
Show
City:
Show
Product:
Steve Madden - The worst experience ever
I bought a pair of boots from Steve Madden,they have the worst and unfair return policy ever. I am a frequent buyer but from now on I will never buy anything from there. I wear this boots once on the street because I wanted to see if are comfortable (no, you cannot...
Read more
2.8
Product
Steve Madden Boots
#1146234
Reply to reviews
Steve Madden markets their shoes as genuine real leather. My Troopa boots even came with a card that said those exact words. One year later the inside of my boots are completely shredded. The lining is ripped and I can hardly web put them on because the whole heel...
Read more
1.2
Product
Steve Madden Boots
#1109468
Reply to reviews
Steve Madden - Boots Review from New York, New York
I bought these boots two days ago for $130.00 and they have began to rip and fall apart! If I couldn't fuckkn sue Steve Madden for false advertising of quality boots I would! ill never spend another dime on these *** *** as products. *** you Steve Madden! I wanna kick...
Read more
Anonymous
Jay R

***!!! I just bought a pair from a online store 6pm. First dealings with them, Boots were on sale 54.99, from 130.00 I jumped , after reading these reviews I feel I should j...

Anonymous
Anonymous

The same thing happened to me! I bought $160 boots. The saleswomen said they were 100% leather, great quality and worth the money because they'll last a long time. Day 1 weari...

1.0
Product
Steve Madden Boots
#946636
Reply to reviews
Steve Madden - TERRIBLE RETURN POLICY
Steve Madden - TERRIBLE RETURN POLICY
I dont see it in my confirmation email or when you go to checkout. If you buy from Macys or Nordstrom's they at least value their customers and have a suitable return policy. Steve Madden obviously takes advantage of their customers by having such a terrible return...
Read more
Anonymous
Nicole

I had the same experience. The bottom line is that the company knows that their product is substandard and as a result they will have a lot of returns. That is the reason why ...

1.2
Product
Steve Madden Boots
I didn't like
  • Customer service and online return
  • Customer service and business ethics of online returns
  • Customer service
#932109
Reply to reviews
Steve Madden - Boots pic attached
Bought these boots at end of last season along with my daughter who also bought one of your boots. I Wore them a couple of times last year and a lot more this year. Check out the pic, the cord you use in the heel is falling apart and off. Will not buy another pair...
Read more
1.0
Product
Steve Madden Boots
#819924
Reply to reviews
Show

Steve Madden Boots Review

Bought boots for my daughter and Madden's team sent me used second hand boots.... tried to find a solution with them to have the replacement boots shipped directly to my daughter and they DID NOT want to accommodate as they did not want to recognize there mistake. Very poor customer service Last time for me to buy with this low quality company. .
1.0
Details
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Location
Staff
Website
Product
Steve Madden Boots
#802556
Reply to reviews
Steve Madden - Size grossly mismarked on boots - they will not accept return.
Ordered size 9 boots online. My usual size is 8, and I wanted to be able to wear a thicker sock as footbed is not padded. Boots arrived and when I went to try one on, I could not squeeze my foot into what was stamped inside boot as a "size 9". I would guess that...
Read more
1.0
Product
Steve Madden Boots
I didn't like
  • Entire experience
#801039
Reply to reviews
I bought Troopa Lace-up boots from Steve Madden a couple of months ago and I must say that they materials are of a very bad quality and very poor construction. The leather is very thin and peels off after wearing only once, the colour underneath is nothing like the...
Read more
Product
Steve Madden Boots
#799748
Reply to reviews
I was slightly disappointed when the three pairs of boots and pumps I ordered did not fit, but I found the time to drive up to the closest Steve Madden store to exchange them. Unfortunately, they are turning that store into a "Freebird" store, and it does not accept...
Read more
1.7
Product
Steve Madden Boots
I didn't like
  • Ridiculous return policy and lack of clear stores
#798326
Reply to reviews
Worst and I mean worst customer service and return policy in the world!!!! No reply after my previous review, therefore do not expect any help at all from customer service! I will continue to spread the word as I have an eighty five dollar pair of boots that do not fit...
Read more
Product
Steve Madden Boots
#779527
Reply to reviews