Product: Steve Madden Shoes Clear all filters (0 of 45 reviews match)
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Are you kidding me? No matter how much I take care of the product, it keeps falling apart. Steve Madden sells their shoes at a very high price range and I got two pair for around 200. But they are falling apart within 6 months? Are you serious? I know you this brand...
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Anonymous
Steve Madden

We would like to look into what happened. Can you please provide the order number and/or call us at 800-378-7306 and dial 3 to reach us directly? We’d like to make this right.

Anonymous
Steve Madden

We would like to look into what happened. Can you please provide the order number and/or call us at 800-378-7306 x722? We’d like to make this right.

2.3
Product
Steve Madden Shoes
I liked
  • Style
I didn't like
  • Quality
#1376331
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I purchased four pairs of shoes from the Steve Madden store located at the San Francisco Outlets in Livermore Ca. I wore two pairs of the shoes for about 4 hours each. The shoes felt fine when I tried them on in the store. However, once I wore the shoes for about an...
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Anonymous
Rita Megally

Steve Madden is more than happy to refund you for the unworn shoes, less the discount you paid for them. You purchased all 4 pairs during our buy one, get one 50% off promotio...

1.0
Product
Steve Madden Shoes
I didn't like
  • Shoes
  • Customer service and online returns
#1341946
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I tried fixing it by gluing together but then I realized that it would be too dangerous of the glue came off. This is the first time that my shoes ever broke. It just shows that Steve Madden quality for their shoe is horrible and I would not recommend it to anyone. I...
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Anonymous
Steve Madden

We would like to look into what happened. Can you please provide the order number and/or call us at 800-378-7306 x722? We’d like to make this right.

Product
Steve Madden Shoes
#1304541
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I went to an outlet in Orlando Florida and purchased 3 pairs of Steve Madden Spring shoes in the month of April. One month later the soles started ripping apart and I’ve only wore the shoes 3 times. I love the shoes but can not wear them anymore. I don’t know what to...
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1.2
Product
Steve Madden Shoes
#1267794
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Steve Madden - Do not buy from this company

Unwanted returns are Expensive. The shoes need to be returned to the Netherlands ( cost £14.00 from the U.K.). Better stick to buying in UK.
2.4
Details
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
Product
Steve Madden Shoes
#1267255
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I purchased a pair of shoes from the steve madden store when I was working in maryland, I've only worn them 3 times and the strap was tearing away from the shoe. I called the place I purchased them from and the lady gave me this whole spill about it being up to the...
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Product
Steve Madden Shoes
#1247016
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For years I have forbidden anyone in my family to buy SM shoes. In my own experience I've had many cracked soles in shoes that were only months old. No other shoes that I own have this problem. So recently I see a sale that was too good to pass up I grabbed a pair of...
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2.8
Product
Steve Madden Shoes
I liked
  • Average cost for shoes
  • Fit as sized
I didn't like
  • Poor quality
#1234443
Reply to reviews
Have purchased many shoes from Steve Madden in the past. Not the best quality but cute and not horribly expensive. Wore my last pair of shoes twice and they fell apart so I tried to return them. The clerk accused me of lying and said they were heavily worn. I wore them...
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1.6
Product
Steve Madden Shoes
#1223112
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Don't buy their clearance and sale shoes as they are 99% returns from either online or the store, which have been worn, as in the area on the heel that gets rub marks when driving and the inner portions by the toes that rub together, especially suede.They claim you can...
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Product
Steve Madden Shoes
#1196426
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Steve Madden - Used Shoes
Steve Madden - Used Shoes
Steve Madden - Used Shoes
Steve Madden - Used Shoes
Steve Madden - Used Shoes
Steve Madden - Used Shoes
Steve Madden - Used Shoes
Steve Madden - Used Shoes
Steve Madden - Used Shoes
Steve Madden - Used Shoes
I order three pairs of Steve Madden shoes on December 27th, 2017. I ordered Hound Grey Suede, Hound Black Suede, and Fraction Nav NU, all in size 13. When they arrived, Tuesday, January 9, 2018, I noticed that the shoes had marks, stains, and scuff marks on them. I...
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2.2
Product
Steve Madden Shoes
#1165877
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